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Confidence

How Winning and Losing Streaks Begin and End

Audiobook
1 of 1 copy available
1 of 1 copy available
From the boardroom to the locker room to the living room—how winners become winners . . . and stay that way.
Is success simply a matter of money and talent? Or is there another reason why some people and organizations always land on their feet, while others, equally talented, stumble again and again?
There’s a fundamental principle at work—the vital but previously unexamined factor called confidence—that permits unexpected people to achieve high levels of performance through routines that activate talent. Confidence explains:
• Why the University of Connecticut women’s basketball team continues its winning ways even though recent teams lack the talent of their predecessors
• Why some companies are always positively perceived by employees, customers, Wall Street analysts, and the media while others are under a perpetual cloud
• How a company like Gillette or a team like the Chicago Cubs ends a losing streak and breaks out of a circle of doom
• The lessons a politician such as Nelson Mandela, who resisted the temptation to take revenge after being released from prison and assuming power, offers for leaders in both advanced democracies and trouble spots like the Middle East
From the simplest ball games to the most complicated business and political situations, the common element in winning is a basic truth about people: They rise to the occasion when leaders help them gain the confidence to do it.
Confidence is the new theory and practice of success, explaining why success and failure are not mere episodes but self-perpetuating trajectories. Rosabeth Moss Kanter shows why organizations of all types may be brimming with talent but not be winners, and provides people in leadership positions with a practical program for either maintaining a winning streak or turning around a downward spiral.
Confidence is based on an extraordinary investigation of success and failure in companies such as Continental Airlines, Seagate, and Verizon and sports teams such as the University of North Carolina women’s soccer team, New England Patriots, and Philadelphia Eagles, as well as schools, health care, and politics.
Packed with brilliant, practical ideas such as “powerlessness corrupts” and the “timidity of mediocrity,” Confidence provides fresh thinking for perpetuating winning streaks and ending losing streaks in all facets of life—from the factors that can make or break corporations and governments to the keys for successful relationships in the workplace or at home.
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    • AudioFile Magazine
      How do winning and losing streaks begin and end? That's the question of Kanter's examination of successful and unsuccessful entrants in the sports and business worlds. The big shortcoming of the presentation in the audio format is that rather than being spread out over the entire book, the practical advice is concentrated on the last cassette or CD, coming after repeated (and pessimistic) emphasis on the advantages gained by winners and the difficulties faced by losers. Perhaps listeners should play the last cassette or CD first, so they have Kanter's advice to consider as they listen to case studies such as the Philadelphia Eagles' comeback or the (now broken) curse of the Boston Red Sox. J.A.S. (c) AudioFile 2005, Portland, Maine
    • Publisher's Weekly

      July 19, 2004
      Drawing on more than 300 interviews with leaders in business, sports and politics, Kanter cogently explains the role confidence plays in the performance of institutions and individuals. Losing streaks are often created and then perpetuated when people lose confidence in their leaders and systems, while winning streaks are fueled by confident people who are secure in their own abilities and the ability of their leaders. Winning streaks are characterized by continuity and continued investment, Kanter argues, while losing streaks are marked by disruption and a lack of investment that typically give way to a self-fulfilling prophecy of failure. Combining theory with practical advice, Kanter details how losing organizations can instill accountability, collaboration and initiative—Kanter's three pillars of confidence—to help start a turnaround. She illustrates her ideas with a number of real-world examples, among them how the new owner of the Philadelphia Eagles stopped the team's chronic losing ways and built a winning organization. Kanter, a professor at the Harvard Business School and author of numerous books (including Men and Women of the Corporation
      ), delivers valuable insights on the importance of confidence to success and on how organizations can create practices that build that much needed asset.

    • AudioFile Magazine
      Too bad the folks at Random House didn't have the "confidence" to stop Rosabeth Moss Kanter from reading her well-researched tome on winning and losing streaks. Kanter's careful word-for-word narration lacks modulation and rhythm, and the result is an audiobook that is neither conversational nor convincing. Part of the blame could be Kanter's prose, which sometimes lapses into inspirational cliché ("A loss is a crossroads, not a cliff.") or clunky biz-speak ("Leadership is not about the leader. It is about how she or he builds the confidence of everyone else."). Nevertheless, the underlying data and theories are sound and worth checking out ... though this is a book you're better off reading in print. R.W.S. (c) AudioFile 2004, Portland, Maine

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  • OverDrive Listen audiobook

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  • English

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